Technical Requirements
Everything you need to know for a smooth email marketing experience with Study Spot
System Requirements
- Operating System Windows 10+, macOS 10.14+, Linux Ubuntu 18.04+
- RAM Memory Minimum 4GB, Recommended 8GB+
- Storage Space 500MB available disk space
- Internet Speed Minimum 5 Mbps broadband connection
- Screen Resolution 1024x768 minimum, 1920x1080 recommended
Browser Compatibility
- Chrome Version 90 or newer
- Firefox Version 88 or newer
- Safari Version 14 or newer
- Microsoft Edge Version 90 or newer
- JavaScript Must be enabled
Device Compatibility
Study Spot works seamlessly across all your devices. Whether you're planning campaigns from your office computer or checking analytics on your phone during lunch, we've got you covered.
Desktop & Laptop
Full feature access with optimized interface for detailed campaign management and analytics review.
Tablets
Touch-optimized interface perfect for content creation and campaign monitoring on the go.
Mobile Phones
Quick access to essential features, real-time notifications, and campaign performance tracking.
Setup & Troubleshooting
Sarah Mitchell
Technical Support Specialist
Available Monday - Friday
8:00 AM - 5:00 PM SAST
+27767720787
[email protected]
Clear Browser Cache
If you're experiencing slow loading times or display issues, clear your browser cache and cookies. This resolves most performance-related problems and ensures you're seeing the latest version of our platform.
Check Internet Connection
A stable internet connection is crucial for email campaign management. We recommend testing your connection speed at speedtest.net. If you're experiencing issues, try switching to a wired connection or moving closer to your WiFi router.
Disable Browser Extensions
Some browser extensions, particularly ad blockers and privacy tools, can interfere with our platform. Try accessing Study Spot in an incognito or private browsing window to identify extension conflicts.
Update Your Browser
Outdated browsers can cause compatibility issues. Make sure you're running the latest version of your preferred browser. Most browsers update automatically, but you can manually check for updates in your browser settings.
Quick Setup Checklist
Follow this checklist to ensure you're ready to launch your first email marketing campaign with Study Spot.